Customer Reviews

At Caudills, we take great pride in providing the very best customer service experience possible.

See for yourself what our satisfied customers have to say about our work.

Jonathan Lyons
Jonathan Lyons
21:14 16 Jun 24
Caudill’s did a great job on installing our security system. They were on time and explained how everything worked. I highly recommend them for installation and service.
Gary Papay
Gary Papay
12:33 30 May 24
Prompt courteous service. Highly recommended.
DeeDee Peterkin
DeeDee Peterkin
14:14 24 May 24
I would definitely recommend and call on Caudill's. Ethan & Jared were awesome: for starters, they came in already briefed, and with a good understanding of the desired end goal. After A quick assessment, they explained everything, immediately got to work, and quickly completed the job. They were knowledgeable, courteous, AND professional.
Karen Fischer
Karen Fischer
21:14 22 May 24
I called for an estimate. They called back that same day. Came out for the estimate. And came the next day I was off from work and fixed the problem in about 2 hours. Everyone was so nice. Very respectful, and did a great job. I’ll be calling them for anything electrical for sure!
Leon Barber
Leon Barber
20:44 22 May 24
The guys (Franklin, Joey and Jordan) are all friendly, professional, efficient and very knowledgeable. We are very happy with the work they’ve done for us and we’ll be contacting Caudill’s for any future work we need to have done!
Gurbir Singh Brar
Gurbir Singh Brar
18:03 22 May 24
Caudill’s responded with alacrity and honesty. A big shout out to their stellar team. Kevin and Jonathan responded the very next day to assess damage to cables at our HOA’s pool access system. Ethan & Jared arrived to set-up a new junction box and repair the cables. They were highly trained, friendly and efficient.
Albert Tilley
Albert Tilley
19:22 14 May 24
Caudill's installed a new home security system for us. Kevin did a great job explaining the process and all the possibilities of the system. He also quoted a price we felt very reasonable. Our installer, Jared, did a very professional job getting everything installed and thoroughly explained the touch pad for setting up our phones with the app and the whole system.We were very pleased with the entire experience would highly recommend them .
Roger LaDue
Roger LaDue
14:22 11 May 24
We recently had an electrical issue with our fluorescent light in the kitchen. I called Caudill’s Electric and they sent out a technician, Joey. He diagnosed the issue and quickly repaired our problem. He was very professional and we were very pleased with the entire experience. This was our first experience with Caudill’s and if we have any other electrical needs we will definitely use them again. Highly recommend.
Donna Shelton
Donna Shelton
16:57 02 May 24
I am SO pleased with Caudill’s. Sales rep, Kevin, and technician, Jared, were absolutely GREAT!!!
A very reputable company, extremely professional and hands down more accesable than other companies. A local business with a outstanding reputation, and having used them we now know why.Thank you
Zach Amos
Zach Amos
22:29 23 Apr 24
A+ experience. From the first phone call with Kevin to the super clean install with Jared. I will use them from now on with all of my alarm system needs.
Ceily B
Ceily B
07:13 23 Apr 24
Prompt service, friendly electricians.
Patricia Tilley
Patricia Tilley
00:56 18 Apr 24
We were very pleased with Casey and Franklin They did a great job! They were professional and knowlegeable and courteous and completed the job in a timely manner. A big Thank you to them!! Mike and Pat Tilley
Jennifer Arostegui
Jennifer Arostegui
21:03 12 Apr 24
Kevin, Robert, Jared and Franklin did an amazing job on our new security system. From meeting with us, to scheduling and then installing….. TOP NOTCH all the way around. Great group of guys!!! It takes a village and they were definitely our security team village!! Beyond thankful to have found this company!
Lance Folmar
Lance Folmar
22:35 10 Apr 24
Joey and Jordan came out to install some lights and add an outlet. They were fast, and professional and I will definitely use them again if we need electrical work done.
Ronald Stephenson
Ronald Stephenson
21:28 08 Apr 24
ATT contractor damaged our ground cable when burying the fiber line. These guys were Johnny on the spot and repaired it the following business day. Would highly recommend, and they are also one of Duke Energy's approved electrical contractors.
Chuck Spicer
Chuck Spicer
22:17 05 Apr 24
The awesome staff at Caudills showed up to my project today on time ( not easy on a Friday in this town ) , and launched into my needed work with great zest and fervor , just like always ! The crew concentrated on their work, made sure all of it was completed correctly , then went the extra mile of checking other things and ensuring everything was safe and tidy !! I highly recommend this business because electricity does not lie and it can hurt you when not handled properly !! Family owned , nationally known , and just a part of any project to look forward to !! Thank you all so very much and we will see you soon !! Simply outstanding !!!! 😎✌️💯💥💪🏼👊♥️👍🏼🐆😁
Donna Cox
Donna Cox
14:22 03 Apr 24
Joey & Jordan worked efficiently and professionally to change out several light fixtures for us. Both were very courteous and answered all questions. We will contact Caudill Electric again in the future if we have electrical issues come up.
Wanda Stewart
Wanda Stewart
14:01 01 Apr 24
I called with an emergency issue and they were so awesome! They sent someone quickly! The two young men that fixed my issue were so nice and helpful! You get what you pay for and they were worth the price for my peace of mind! Thank you!!!!
Jewaun Witherspoon
Jewaun Witherspoon
22:48 20 Mar 24
James Caudill
James Caudill
16:25 19 Mar 24
Rhonda Fuller
Rhonda Fuller
13:46 19 Mar 24
What a great experience in customer service, punctuality and knowledge. Worked with Franklin, Ben and Matthew. Giving credit where credit is due. Thanks, Gentlemen!!! Will definitely use again.Rhonda
Eva K McGuire
Eva K McGuire
12:13 14 Mar 24
We are very happy with our Caudill's security system. We upgraded from SimpliSafe and it is miles better and surprisingly not that much more expensive considering all the extra benefits. One of the best parts is the service. Kevin has been very helpful and goes above and beyond to be sure we are getting the most out of our system. We sleep better knowing we have this security system.
Terry Hayworth
Terry Hayworth
15:44 12 Mar 24
Recently had a “glitch” with my security system. Ethan and Jared quickly assessed and solved my issue. I can attest first hand to the professionalism and conscientiousness of Caudill Security.
David Taylor
David Taylor
17:34 10 Mar 24
Needed to replace a damaged electrical riser on my house. In his first visit, Casey explained exactly what parts would be replaced and how coordinating with Duke Power and the inspector would take place. The work was completed, as described and the Caudill’s crew were very polite and professional. Would definitely recommend Caudill’s for any electrical repairs and/or upgrades
Side mack
Side mack
14:04 06 Mar 24
Caudill Electric has been great to work with. Price was very reasonable. Work was top quality. All workers have been honest and professional. They have timely in work performance and work great with my contractor.I would recommend highly and will be using their service again
Brenda Whicker
Brenda Whicker
21:29 01 Mar 24
Great job. Ben and Zach were excellent. Very professional and helpful. Tim at office very good as well. Always responded to my neverending questions. All very knowledgeable. Highly recommend....
The Sorrells
The Sorrells
15:20 16 Feb 24
I hired Caudill's to replace non-working smoke/ carbon monoxide detectors in my home which was scheduled for the following week. they called me late on Thursday offering to do the installation that afternoon. Technicians Matthew and Jordan arrived at my home and installed the five detectors quickly and efficiently. They are to be commended as their work ethic and professionalism are a credit to this company.
Ena Fuste
Ena Fuste
19:08 11 Feb 24
Great company! They did an awesome job at our house. Matt and Jordon were great workers. I would recommend to anyone needing electrical work. Professional and on point with a job well done and good communication along the way.
D. Tate
D. Tate
14:22 06 Feb 24
All good things stand alone. So does this platform.
anne wrenn
anne wrenn
14:23 02 Feb 24
Very good experience!
Mark Earnhardt
Mark Earnhardt
23:21 01 Feb 24
Ramz D
Ramz D
20:37 30 Jan 24
This place was awesome!!!Service guys were very knowledgeable and knew their stuff !!! If anything arisesAgain this is the place to call !!!
Kathy Thacker
Kathy Thacker
14:13 28 Jan 24
Electrical wiring done excellently. Great experience. Very nice staff.
Mike McHone
Mike McHone
02:07 26 Jan 24
Pj Cook
Pj Cook
14:48 25 Jan 24
Electrical work completed yesterday. Matthew and Jordan did a great job. They were courteous and informative as to what was needed to complete the job. Job done timely and no mess! PJ & Carl Cook
Richard Barreau
Richard Barreau
14:09 22 Jan 24
Randy Carver
Randy Carver
14:27 20 Dec 23
We have a security system through Caudill's. We're pleased with the system as well as their assistance in maintaining the system. Yes, maintenance is required over the years! They do a good job at responding and solving issues at minimal costs.
Shannon Guelbert
Shannon Guelbert
20:53 14 Dec 23
Caudill’s electric company was fantastic to work with and they did an excellent job on the project we needed (hot tub installation). Casey was great to work with, communicated with us every step of the way, showed up on time and they finished the project quicker than expected. We will absolutely use Caudill’s again for any electrical projects in the future.
Dale Bottoms
Dale Bottoms
19:31 12 Dec 23
Casey was early for our appointment which was Great! He was very knowledgeable and explained everything. Had everything repaired and working in no time! I would recommend Casey & Caudill Electric for your repairs.
Kelly Pace
Kelly Pace
00:53 12 Dec 23
The apartment community I manage was in need of a large scale repair of our entrance lights. Caudill’s did a great job, Casey was easy to work with getting a quote and scheduling work. The guys that completed the repairs, Zach, Matt, and Ben, were also super nice and professional. Overall a great experience and would call them again if needed.
Tymon Taylor
Tymon Taylor
14:55 11 Dec 23
I highly recommend Caudill electric for all of your electrical needs. Jonathon and Robert were professional in every way. Their knowledge of the electronics is impressive. They are on time- neat- impeccable in every way. Don’t go anywhere else for electronic needs!Caudill Electric all the way !!
Web Wilburn
Web Wilburn
18:27 07 Dec 23
The whole team at Caudill's did an excellent job and I would recommend them for your next project. Thank you again Kevin and to the Caudill's Team.
Jim Babcock
Jim Babcock
00:42 07 Dec 23
Always first class service and work! Technician was a great communicator and took care of us in short order! Best electrical company, by far, in the Piedmont!
Carole Hastings
Carole Hastings
13:54 03 Dec 23
The Caudill Team were polite, professional and did an outstanding job on my electrical issues. I would recommend this company without hesitation.
Art K
Art K
18:09 02 Dec 23
Raymond Tatonetti
Raymond Tatonetti
17:21 01 Dec 23
Service was prompt, thorough and educational. Not only was my problem corrected, the rep took the time to explain what caused the problem which unfortunately was customer error.
Jonathan Harrell
Jonathan Harrell
16:27 29 Nov 23
Franklin showed up on time, was very kind, and did great work. He was in and out in no time and resolved the issue completely. Great job!
Robert Ferguson
Robert Ferguson
20:10 22 Nov 23
Franklin is awesome give him a raise
Axel Martell
Axel Martell
05:41 16 Nov 23
Great Service. Franklin is very knowledgeable 100% Recommended.
Otis Martin Jolly
Otis Martin Jolly
13:26 10 Nov 23
Caudill's installed two new electrical circuits/outlets. I am very satisfied with all aspects of the work. I will be using Caudill's Electric service going forward! Thanks
Georgia Reitmeier
Georgia Reitmeier
13:20 10 Nov 23
Frank, Zach and Joey are the BEST!Professional, responsive and courteous. Caudill Electric is MY only call for any electrical needs.Thanks for the great job!
Janice Bryant
Janice Bryant
14:06 09 Nov 23
Stood behind their product. Replaced faulty alarm sensors at no charge to me.
Grace Hepler
Grace Hepler
18:30 02 Nov 23
I blew out my phone wires by plugging an old phone that evidently had a short in it. Spectrum couldn't fix it and I had called three other electrical companies who either said they couldn’t fix it or they might could fix it. After seeing your commercial on TV, I called. Jonathan called me back and sounded very confident and knowledgeable so we made an appointment. I cancelled with other companies because I felt more confident with Jonathan. Jonathan and his helper (Sorry I can't remember his name) came out yesterday and fixed the problem!! They were great!! Very courteous and professional. I have been without my landline for a week so it is great to have it back! I knew I had made the right decision and went with the best!! I highly recommend Caudill’s.
david smith
david smith
13:49 01 Nov 23
Sharon Idol
Sharon Idol
23:05 30 Oct 23
Franklin, Zack and Ben were very knowledgeable of what needed to happen and worked together very well. They all completed their tasks in a timely manner and still took time to answer my questions. Franklin notified me of what was going on every step of the way. Awesome group and I highly recommend them.
Becky Bibeau
Becky Bibeau
21:58 27 Oct 23
Ben and Matt were extremely professional, knowledgeable and personable. They called to let me know when they would arrive. They answered all our questions with fantastic customer service. They renewed our faith that companies with integrity still exist. We will request Matt and Ben again. Thanks Guys
JaniceM
JaniceM
20:00 27 Oct 23
Excellent quality work, on time, friendly and dependable.
Ellen Guerra
Ellen Guerra
17:12 25 Oct 23
Two of the nicest guys fromCaudill’s replaced the batteries in my light filtering shade which Caudill’s had installed several years ago over my half moon window in a 2 story front hallway. They did a beautiful job and were so patient and neat.They also fixed my alarm system, which they had upgraded at the same time they installed the new automatic shade. These guys, Robert and Ethan, are the best. They are so kind and sincere and I spent a pleasant 90 minutes on a beautiful sunny day with these gentlemen. And they reflect the great people who work at Caudill’s. Thank you and good luck and happy life to all the employees at Caudill’s.
Justin Massey
Justin Massey
13:38 25 Oct 23
Honest, fair straightforward pricing. Caudill’s is our go to electrician!
Patricia Rau
Patricia Rau
13:03 24 Oct 23
We have done business with Caudill for over 15 years and we recommend them to all associates.
Johnnie Jones
Johnnie Jones
20:29 20 Oct 23
Excellent service. Caudill were very professional. Explaining everything in detail. Excellent staff
Robert Edwards
Robert Edwards
13:34 19 Oct 23
Professional and dependable!
Greg Scott
Greg Scott
15:11 14 Oct 23
Quality experience. Assisted with choosing whole house surge protection. Installer Franklin was courteous, professional, and efficient. Highly recommend Caudill.
Mike Tilley
Mike Tilley
15:36 10 Oct 23
Great experience inspection of electrical wiring
Andy Strand
Andy Strand
13:15 04 Oct 23
Cara Stafford
Cara Stafford
22:29 29 Sep 23
The gentlemen that came today (and early I must say) were awesome at troubleshooting then fixing my issue! I'll use them again if I have trouble or simply want to change our a fixture!
Letitia LeGrant
Letitia LeGrant
20:10 27 Sep 23
He was very professional and patient. Looked over everything I needed and completed the work excellently. Even gave some suggestions. I'll definitely be using this company again and would highly recommend them.
stephanie stoltzfus
stephanie stoltzfus
16:42 15 Sep 23
Awesome experience!
Osvaldo Padilla
Osvaldo Padilla
15:13 12 Sep 23
Quick, great SAME DAY SERVICE which is amazing! We needed to remove some old standard outlet and replace them with GFCI outlets in our home. We made some local online inquiries and most of the handyman services that responded didn't have an electrical license. Caudill's checked all the boxes, local, licensed, good reviews. Frank was the service technician that came out. Frank worked quickly, installed all the GFCI units and cleaned up afterwards. He kept us informed throughout the process. When done all the outlets were working and the cost was very reasonable. I would absolutely call on Caudill's Electric again for any future electrical needs.
Jason Kampfer
Jason Kampfer
09:31 05 Sep 23
Great service!! I wanted to replaced the ceiling lightening in one of my rooms. I called Caudill and asked if they would provide me with a quote. Franklin called me the next day and scheduled a convenient time to see the room. Not only did he provide me with a quote but he offer several solid lightening options. I hired Caudill to replace the ceiling and they did a great job. Will use them again. Thank you!!
Monica Abney
Monica Abney
18:32 04 Sep 23
Great people to work with came out to my home and gave me excellent customer service just waiting on estimate to come back
joshua rinehart
joshua rinehart
22:23 18 Aug 23
I will recommend this company to everyone I know. Very professional and responsive. Put a request in online and received a call within a hour.
Terrence Williams
Terrence Williams
16:41 16 Aug 23
I am thrilled with the exceptional service Ben Morrison and Ben Oakmen from Caudills Electrical provided! They recently installed a new 50A circuit for my brand-new range, and I couldn't be happier with the results.From the moment they arrived, it was evident that professionalism and expertise were their top priorities. They arrived early, a pleasant surprise, and immediately got to work. Their efficiency was remarkable, as they completed the installation faster than estimated without compromising on quality.They were fast, and their attention to detail was impressive. Every step of the installation process was carried out meticulously, leaving me with the utmost confidence in their skills. They patiently answered all my questions and provided valuable insights demonstrating their deep understanding of electrical systems.What truly sets Ben Morrison and Ben Oakmen apart is their customer-centric approach. They were not only skilled professionals but also friendly and courteous individuals. Their approachability made the entire experience comfortable and stress-free.Caudills Electrical should be proud to have such dedicated and talented professionals on their team. I wholeheartedly recommend Ben Morrison and Ben Oakmen to anyone needing electrical services. Look no further if you're looking for a job done right, with punctuality, expertise, and professionalism. Thanks to them, my new range now operates flawlessly, and I couldn't be happier. Thank you, Ben Morrison and Ben Oakmen, for your outstanding service!
Craig Hensel
Craig Hensel
13:52 14 Aug 23
I had 2 teams out to do work. Ben and Ben, followed by Carson and Matthew. All four were excellent. All of them were friendly and knowledgeable, and they did exactly what I requested in a timely manner.
CHRISTOPHER MESAGNO
CHRISTOPHER MESAGNO
23:49 11 Aug 23
Caudill's saved the day and my wallet. Honest and friendly. They actually saved me from being scammed by another company. Trust Caudill for your electrical needs.
Patrick Adams
Patrick Adams
21:04 11 Aug 23
Carson and Joey did an excellent job upgrading my electrical panel and various other installs I asked them to do. Very polite and professional and you can tell they take pride in what they do. I highly recommend them and Caudill’s!
CRT Tech Dept
CRT Tech Dept
20:18 10 Aug 23
From the moment of inquiry to the overview of the final product was done with processionals and knowledge of what the vision was. Every change was created before implementing. The experience was just great. I highly recommend Caudill’s!
michael wagoner
michael wagoner
22:08 07 Aug 23
Tech's were able to do work needed within two days of contacting Caudill's. Carson and Matt were on time and finished work in a timely manner. My existing breaker was the wrong amperage (too high) for my application, had to locate the correct part. Everything working great, thanks for great job!
Ryan Ross
Ryan Ross
13:08 01 Aug 23
Franklin was great. He showed up exactly when he said he would and had the problem corrected within minutes. I couldn’t ask for better service.
Tracie Bullins
Tracie Bullins
01:52 01 Aug 23
Kevin has worked with my husband and I for several months to prepare for moving into our new construction home. He visited with us many times to review our needs and offered detailed product and service information. Kevin let us know what to expect for the day of installation and promptly communicated the schedule and any changes.Ethan and Robert installed our security system. They were professional and thorough. They tested the system and made sure that I understood how to use the equipment and where to look for troubleshooting if needed. 5 stars for this team and their customer service!
Janis Lonnecker
Janis Lonnecker
23:42 28 Jul 23
Kevin, Robert and Ethan were so knowledgeable about the product we purchased. They were pleasure to work with.
SHEILA WILLIAMSON
SHEILA WILLIAMSON
19:01 28 Jul 23
Exceptional service. Respectful, knowledgeable and caring. Zach and Joey listened to me. They were concerned about my needs and 100% met my expectations. This is the 3rd time I have used Caudill's for electrical needs and have never been disappointed. SO thankful that they respect my home and clean up after themselves--that's rare in the home repair world. Definitely recommend and I will certainly use them in the future!
brad austin
brad austin
21:25 18 Jul 23
Franklin and Joey were very professional and thorough. They repaired several bad outlets, 2 broken switches, loose breaker switch in my panel and repaired the double lugs in my electrical panel that were not to code, also found a short in a wire in my ceiling! Worth every dollar spent to have professionals safeguard my house so my wife and I will sleep good at night! Caudill is reputable and reliable! I won't call anyone else.
Sherri Idol
Sherri Idol
14:25 17 Jul 23
Casey, Zach and Joey were amazing in getting my electrical ducks in a row..Can not endorse or brag on them enough....my brother had them come out as well...VERY PLEASED
Greg McMillan
Greg McMillan
13:16 17 Jul 23
Caudill’s team did a great job upgrading our burglar alarm!
Lynne Ronayne
Lynne Ronayne
19:52 03 Jul 23
Came right away on a Sunday night and figured out the problem right away. No a/c this time of year is rough!
Bethany Chavis
Bethany Chavis
20:47 23 Jun 23
Caudill's addressed our problem quickly. Assessed it on a Thursday and said they could fix it on Friday. A half day job turned into a full day job with the rain and Zach and Ben were professional, helpful and got the job done right. Casey and Franklin assessed the job the first day and Casey came back to oversee the job on Friday. Thankful that they were able to work so quickly to run a new wire underground to our septic tank.
Alexander (WhatARiot)
Alexander (WhatARiot)
17:55 21 Jun 23
Franklin came out to install our hard wired EV charger, 50 amps. He was super professional, and answered all of our questions, and the work was done perfectly. Kept everything clean, and this EV charger is sturdy as heck on the wall.
Vickie Y.
Vickie Y.
13:25 21 Jun 23
Our service technicians were excellent; Zach, Ben and Franklin. Our electrical problem was; no service to outside plugs. The technicians took their time and diagnosed the difficult job of finding the problem.They never gave up until the issue was resolved!! I can’t thank them enough for their kindness and professionalism in completing the job. I would most definitely recommend Caudill’s for any electrical work that needs to be done!
Tom Henderson
Tom Henderson
19:34 20 Jun 23
Had an issue with some outlets and my breaker panel. I recognized it was a dangerous situation and beyond my abilities and called Caudill's. Franklin arrived in a timely manner, was very friendly and professional and was quick to identify the issue and tackle it. Franklin fixed the issue in less than an hour and we're safely back in business at my home. Great job! Will use again!
Monica Murphy
Monica Murphy
15:20 19 Jun 23
Caudill Electric is a great company and always has the most up to date technology. Highly recommended!!
Ann Tucker-Endicott
Ann Tucker-Endicott
19:44 05 May 23
I had Caudill's out for 2 jobs. A new outlet added and a new circuit put in so they could hardwire an EV car charger. Franklin came out with Joey on one trip and Zack on the other. Very professional and cleaned up any mess they made. Franklin thought through the job and made the least visual impact to my home. He ran into an issue and was very methodical with his troubleshooting and solved the issue. I have other electrical tasks on my To-Do list and will be calling Caudill's back.
brad cheek
brad cheek
20:02 28 Apr 23
Franklin and Zach were very professional, and did a GREAT job 👏
Pam Ellis
Pam Ellis
17:58 20 Apr 23
The electricians (Zach and Franklin) arrived right on time and did the list of items that I needed done in a very timely and professional manner. I would have given more than 5 stars but that was not an option. I will always use Caudill's for all my electrical projects. And, I hope that I would get Zach and Franklin each time!
Debbie Potts
Debbie Potts
22:52 13 Apr 23
The technicians (Franklin and Zachary)were extremely courteous and professional. They exhibited stellar customer service skills. They came earlier than they had expected to be able to get to us. They worked diligently to problem solve through a very mysterious issue. They solved the problem with efficiency and Thoroughness.
Matthew Miller Sr.
Matthew Miller Sr.
21:25 31 Mar 23
Had a slight emergency on Friday afternoon and called. Within an hour two really nice young men came out. I appreciate the friendly receptionist and crew. Being newer to Kernersville knowing that these fine people are more than capable is great peace of mind! … thank you for your professionalism!
Robin Crews
Robin Crews
16:41 20 Mar 23
Casey did an excellent job!
Eric Strimple
Eric Strimple
12:01 28 Feb 23
I have known Caudill's thru my work with Johnathan Craven so when I needed a Security system. He put me in touch with Kevin Tedder who handles that area. Kevin was outstanding towork with very knowledgeable answered all my Questions with a fair price. The installation crew was fantastic. Would definitely recommend them for all your needs.
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