Customer Reviews

At Caudills, we take great pride in providing the very best customer service experience possible.

See for yourself what our satisfied customers have to say about our work.

Nancy Swaim
Nancy Swaim
18:43 07 Feb 26
Mike Todd
Mike Todd
19:36 05 Feb 26
The work done to upgrade Bethania Moravian Church was completed on time and at the cost quoted. They also service and inspect our equipment. Always should up when asked and on time.
Mindi Tingler
Mindi Tingler
20:05 03 Feb 26
Great service. Came out the same day after the big snowstorm. Diagnosed my issue quickly. Franklin was amazing and explained everything. Would highly recommend.
Joe M
Joe M
18:10 30 Jan 26
Jared and Matt did a fantastic job mounting and setting up my new television. I would definitely contact Caudills again for any future needs.
Linwood Ferguson
Linwood Ferguson
02:58 30 Jan 26
Called Wednesday, they showed up Thursday am on time; they listened to what I wanted (and continued to check in with me as issues developed), they did excellent work, and cleaned up after themselves. Both Jared and William spent a lot of time in a hot, cramped and dirty attic, and got not only the pulls done I really needed, but managed to do two additional ones on my "want but could live without" list. After they left I hooked up all the cables to my network and all worked. On top of all that they were pleasant to work with (despite being baked in the heat). Well done!Update 1/29/2026: Called them back to install two speakers in a very difficult to access location. As usual, work was done well and correctly, this time by Jared and Matt, and done in a cooperative way with my preferences. Thank you.
Betty Skipper
Betty Skipper
20:34 29 Jan 26
Jared was great! Recommend Caudill’s for your security.
Brian Gore
Brian Gore
18:56 29 Jan 26
Jared and Matt were excellent. Made the whole process easy.
Sandy Proctor
Sandy Proctor
19:44 23 Jan 26
This is the second time I’ve used Caudill’s and I would highly recommend them. From the initial call to schedule a service until completion of the service, everyone was professional. My techs (Levi and Jacob) were courteous and explained the issue thoroughly. They patiently answered questions and corrected the problem efficiently and effectively.
Greg Durham
Greg Durham
20:26 21 Jan 26
Jared and Ethan will very professional and their quality of work was excellent. Highly recommend them for your networking needs.
Lisa Steele
Lisa Steele
22:14 20 Jan 26
Frederick, Jacob and Levi are all so nice!!
Bradley Robins
Bradley Robins
16:52 20 Jan 26
Jared was very responsive and professional.
Sheri Cordell
Sheri Cordell
19:28 16 Jan 26
We had several light fixtures installed and some flickering issues checked. Joey and Tanner were great! Very professional. Showed up on time. Worked efficiently and effectively. Our new lights look and work beautifully. Joey was able to explain the problem with the flickering and checked everything to give me peace of mind that my relatively new home wiring is fine.
Jamie Kelley
Jamie Kelley
18:51 08 Jan 26
Matt Bruck
Matt Bruck
20:39 05 Jan 26
Jared and Matt were awesome. I got a new security system at my office. Their work was so good you can’t even tell they have been here. After they installed everything, they took the time to answer any questions I had for them. This is easily a five star service!
Matt Hunter
Matt Hunter
20:34 05 Jan 26
I am very thankful for the professionalism of Jared and Matt and the quality of their work. I have used Caudill’s for the security system and camera installation at all 3 of the locations for my business. They always follow through on exactly what they promise. I would highly recommend them for home or business.
chris giddings
chris giddings
15:56 23 Dec 25
juanita bell
juanita bell
15:12 16 Dec 25
Jared is outstanding.Jared is very kind and polite. Great service with Jared. Very knowledgeable with his job.
Darryl Pryor
Darryl Pryor
16:29 13 Dec 25
The most professional install ever , did a great job and the equipment works flawlessly , thanks guys
Diane Memory
Diane Memory
23:36 12 Dec 25
Guys did a great job putting our TV up
Albert Blume
Albert Blume
13:38 03 Dec 25
Guzman and his group were great. We had an outlet fail the day before Thanksgiving, and our outdoor fridge—with the turkey inside—was on the line. They came out quickly, diagnosed the problem, and did not leave until they had everything safely working again. Professional, friendly, and truly saved our holiday meal. Highly recommend!
Ryan Rezler
Ryan Rezler
17:56 26 Nov 25
Ethan did a great job!
Jason Donath
Jason Donath
19:07 24 Nov 25
Great to work with this provider. Even when install hit some hiccups due to the building, they were quick to communicate the issue and offer potential resolutions.
Melissa Young
Melissa Young
22:53 17 Nov 25
Very professional and excellent service. Scheduling appointment was easy and we couldn’t be happier with their service. They go above and beyond!
Christine Wrede
Christine Wrede
21:12 29 Oct 25
Caudill's was refreshingly professional, organized and efficient. Joey and Tanner did an amazing job installing our new hexagon lights. From start to finish, I would highly recommend Franklin and the whole team.
Kim H
Kim H
14:46 27 Sep 25
First, Caudill's was very easy to work with in scheduling an appointment. They were very understanding when I had to reschedule twice. The day they were to come, they arrived on time. It was a master electrician accompanied by an apprentice. I needed two outlets replaced. They did so in less than 20 min. Very efficient, polite and courteous. They were clean and well groomed. All in all it was a 5 star experience UNTIL it came to the bill. I had been quoted $125 to replace the two outlets. Yes, that is high and I know how to do it myself but can no longer do it. I agreed to the price. However, when they handed me the bill it was for $209!!!!!!! More than a 65% increase over their quoted price!!!! I could understand if it had taken them 90 min to do it, but it took less than 20 min. When I called to complain that the price was far higher than what I was quoted, I was told someone would call me the next day. I asked to speak to the owner but was told she was a state senator and down in Raleigh, but that someone would reach out to me. No one ever called. I had other jobs I needed an electrician for and this was a test run to see how they did. As much as I liked the two gentlemen who came, I am NOT going to hire a company that pads its' bill by 65%. I just want to warn prospective customers about their false quotes. I would have left 5 stars if they had honored their original quote. Plus it didn't take TWO men to change TWO outlets. Again, Ben and Levi, the two electricians were great. I just can't afford a company that pads it's bills.
James Reid
James Reid
18:23 20 Aug 25
Michael Khoury
Michael Khoury
15:45 20 Aug 25
Spoke with Casey the adjuster he is very nice, honest, and straight forward.. This is a quality organization!
Donald Galyean
Donald Galyean
20:12 08 Aug 25
Recently I contacted Caudill's to schedule some minor repairs at our home. The 2 techs/electricians who came out were Joey and Jordan. They were prompt (actually early), professional and very courteous. After completing the repairs that I discussed with the office, they made some recommendations that make sense & will be money savers for us. I will definitely use Caudill's again and would recommend them to anyone, homeowner or business,. Fair, friendly and professional. I am very satisfied with the service provided and the price paid.
Michael Davis
Michael Davis
21:13 04 Aug 25
Jordan and Joey did a great job. We had three smoke detectors on high ceilings that needed to be replaced. They were professional, very knowledgeable and quick. I was amazed at how fast they got things done. We would definitely recommend them and Caudill Electric. Thanks guys for great service.
Mike Harris
Mike Harris
15:53 24 Jul 25
A huge shoutout to Casey, Jordan, and Joey for stepping up to help us out during a difficult time. They were prompt, courageous, and focused on solving our problem. They were there when we needed them and will be our first call when something else comes up!
Lina Mespelt
Lina Mespelt
20:07 17 Jul 25
I had a great experience with Jared and William, both were incredible professional and friendly. I appreciated their clear communication and the way they handled everything with care and efficiency. Hight recommended working with them.
Phillip Marshburn
Phillip Marshburn
23:37 24 Jun 25
We had an issue with a light not working. Caudills sent Jordan to our home. He was very polite and quickly got to work. He found our issue, fixed the problem and then explained to me what he found. We will definitely use them again.
Tanner Hairford
Tanner Hairford
02:59 16 Jun 25
10 out of 10 would recommend, very professional, kind, respectful, neat and orderly. Good communication and even if the mist of a tragedy the still came out to complete the job!
Joyce Bowman
Joyce Bowman
18:39 13 Jun 25
What can I say about Joey and Jordan from Caudill's? Extremely professional, extremely polite, very respectful of the property and super quick. They came in, changed out 2 lights and dimmed several others for us. Great job guys, you are our go-to for anything Electrical
Caleb Vigil
Caleb Vigil
23:29 25 May 25
David Keith
David Keith
20:13 25 May 25
caudills im sorry for yalls loss due to the fire that happened involed in the crash... i blame the kville police department for chasing som1 80 mph thru the town when the bars and the night scene open. they had no buisness doing that . they did and it cause a historic building to be gobe and the loss of a life thanks kvilke police.... sorry for yalls loss
Luke Jackson
Luke Jackson
23:50 21 May 25
Jared and the Team at Caudills did a great job with my alarm and camera install. He went above and beyond to ensure that we understood how to operate the system and that all questions were addressed. Highly recommend!
TheRealDrChuck
TheRealDrChuck
02:19 27 Apr 25
Called twice to have someone come look at a project at my house. After taking time off work it was a no show no call both times. I don’t know how they have such a high rating. Very unprofessional. Their phone skills are also very lacking. If they even bother to answer that is.
Jessica Porterfield
Jessica Porterfield
17:10 22 Apr 25
Ethan, Jared and Kevin did an awesome job installing our security system! Everything moved quickly and explained well from the quote to installation!
Jenny Fulton
Jenny Fulton
23:32 17 Apr 25
Caudill Electric & Security is the Best! Jared was so knowledgeable, friendly and efficient about my Ring cameras. They have wonderful customer service! Call them Today!!
J Smith
J Smith
17:37 10 Apr 25
Great service as usual!
Corwin Lin
Corwin Lin
15:02 10 Apr 25
Jared and Joey showed up early and fixed our circuit breaker problem quickly. Due to their professionalism, they also noted a few other minor issues in the breaker box and took care of those at the same time and then even helped me find a problem with a light switch and fix that also in seemingly no time at all. We have been long term Caudill clients, and it is obvious this is a company that passes the test to stay on a person's list of the only place to call when you need something done with electricity!! Glad you are there Caudill family!!
Diane Cockman
Diane Cockman
15:06 26 Mar 25
Jared and Kevin were very helpful in explaining the system. Wish we had gotten it sooner.
Suzanne Smith
Suzanne Smith
00:14 20 Mar 25
Michele Abriola
Michele Abriola
22:58 19 Mar 25
Ethan and Jared were great!! Professional, on time, friendly, experts in mounting all our tv’s- large and small! I would highly recommend them and Caudills!
Kathy G.
Kathy G.
18:34 17 Mar 25
Jared did a great job figuring out my problem and then fixing it!
Kathy Massingill
Kathy Massingill
16:17 12 Mar 25
It was a great experience having our security system replaced by Jared. He was very professional and knowledgeable and explained everything to us in detail. Jared is definitely an asset to your company.Kudos to Jared. Thanks !!
Brian Owen
Brian Owen
21:09 03 Mar 25
Very good business to have electrical work done, if you want it done right! 👍🏻Mr Tim, who answers the phone and does the scheduling, was able to get me scheduled in a short time. The gentlemen who came out to my home were very polite. It was a tricky electrical problem to figure out, but their know-how got the job done in a short time. Glad I called Caudill's!
Joe Hampton
Joe Hampton
22:39 01 Mar 25
Leigh Cannon
Leigh Cannon
17:10 23 Feb 25
Jared were great to work with. He is very professional and explained things very well.
Diane Remy
Diane Remy
21:03 08 Feb 25
Kevin, Robert and Jared were outstanding! They took the time to make certain of all my needs, and to explain anything that I didn’t understand. Kevin was my first point of contact, and he worked with me to ensure the best pricing possible based on my desired outcome. Robert and Jared worked nonstop to ensure everything was not only installed perfectly, but also set up and functioning properly. All were knowledgeable, personable, and professional in every way. These are associates that you need to make certain you hold onto and reward accordingly. I would ask for no one else to take care of my needs, except this team. Well done!
Tiffani Lindley
Tiffani Lindley
00:53 07 Feb 25
Kevin and Ethan came out to install our system and their customer service and attention to detail was outstanding. Thank you both for taking the time to explain everything in detail to us and for the detail that you both went into to make sure that we had everything that we needed with our system.
Noah Pruitt
Noah Pruitt
18:12 24 Jan 25
Ethan and Jared were the best.
Milton Barton
Milton Barton
15:31 16 Jan 25
Great People, Great Service.Would HIGHLY recommend these two anytime.Kevin,RobertThanks for the Service.
Adam Carpenter
Adam Carpenter
13:11 09 Jan 25
Ethan and Jared from Caudill's team did an excellent job installing and explaining how our security system works at the Kernersville Recreation & Event Center. The installation throughout the facility was quicker than I expected, and they left no trace of their work behind. Kevin provided clear instructions on how to use the app and the website. I highly recommend their services.
Ray
Ray
18:21 08 Jan 25
On time great service very professional will recommend .😊.
Andrea Jenkins Meylor
Andrea Jenkins Meylor
16:24 08 Jan 25
Service was great from deciding what I needed to installation. Kevin was helpful and answered all questions and Robert was professional and helped explain everything during installationWe have used Caudill for over 10 years and been pleased with the service!
Tom Merricks
Tom Merricks
17:06 31 Dec 24
Looking for a local Electrician! What a great company. Franklin was early, professional and installed the outlet and switch with ease! Glad to have used him! Check them out!
Amen Ohenhen
Amen Ohenhen
16:20 31 Dec 24
Ethan, Jared and Kelvin were amazing working with. Very knowledgeable and paid attention to details. Highly recommended
Noon Nation
Noon Nation
19:30 10 Dec 24
I just wanted to take a moment to thank Ethan and Jared for their outstanding service. The technicians from Caudills went above and beyond to ensure everything was taken care of, and their professionalism and expertise were truly impressive. They were not only efficient but also took the time to explain everything in detail, making sure I understood the work being done. I highly recommend them and Caudills for anyone looking for top-notch service. Thanks again, Ethan and Jared!
Anna Merritt
Anna Merritt
11:43 26 Nov 24
Jared and Ethan did a great job with our installation. Professional, courteous, prompt and yet took the time to make certain we understood the details.
Susan Davis
Susan Davis
16:51 22 Nov 24
Jared was great! He installed our TV very quickly and it looks terrific. He was very patient in showing us how the TV worked and made sure we were comfortable with everything before he left. Great job!
Brad Davis
Brad Davis
16:50 22 Nov 24
Jared was the utmost professional . On time , very patient, thorough and knowledgeable. Great job!
Alisa Siegel
Alisa Siegel
16:52 21 Nov 24
Ben and Jordan ran a new outlet from the distribution panel to the first floor for an electric fireplace. They did a beautiful job with the outlet and conduit. Then they put in a new light fixture in the upstairs bathroom. Lovely work and great people to have around. Very patient answering questions and showing their work. Thanks so much guys!
Karina Caudle
Karina Caudle
16:58 20 Nov 24
We have had amazing experience with this company!Our first interaction involved an issue where a whole leg of power was not connected to our house. My husband called and they immediately advised us to get in touch with the power company, saying they didn’t want to have to charge us to come out just to tell us the same.I called yesterday about an issue and they were able to come out today to do the work! Ben and Levi were very polite, knowledgeable, and efficient! They showed up ahead of their arrival time, and called to let me know when they were on their way. They were also very personable and made me feel very comfortable with them! Not only did they handle the issue we called them for, but they also did a replacement on a part prior to failure!They also offer safety inspections, if needed! I highly recommend using Caudill Electric for any of your electrical needs!
Jyoti Jogdand
Jyoti Jogdand
17:50 07 Nov 24
From start to finish, the experience was smooth, professional, and efficient.Professionalism: The team arrived on time and was incredibly polite and respectful. They took the time and explained every part of the process.After they finished the job, they cleaned up thoroughly, leaving no trace that they had even been there—except for the excellent new installations!Highly recommend Caudill’s to anyone in need of reliable, high-quality work. They’ve earned my trust, and I will definitely call them for any future needs!
Gray Johnson
Gray Johnson
20:39 04 Nov 24
Jared was great! He was very professional and friendly. I recommend Caudill for security and Jared for installation.
Fran Johnson
Fran Johnson
20:18 04 Nov 24
Very knowledgeable, friendly, helpful, and gave good instruction in understandable language!
Ben Lunsford
Ben Lunsford
14:14 04 Oct 24
I needed some work done to add a few outlets and have a service line to the carport replaced. Casey came out and walked through everything that I needed done and asked specific questions about my project and had a quote to me within 24 hours.Ben and Joey came out the next week about 830 in the morning and walked through every aspect of the project before starting. Both guys were very friendly and professional and worked hard until lunch time, took a break to eat and came back to finish up by around 4:00.I'm more than happy with how they worked and how my project turned out. They made sure I had the outlets where I wanted them and made sure it was done in a way that satisfied me.I will highly recommend Caudill's and their team for their customer service and quality of work. Now I can start using my new outlets and not worry about the service line to my carport getting damaged again!
DJ Britt
DJ Britt
17:15 26 Sep 24
Ethan and Jarrod were outstanding with the installation of our security system. They were very professional and respectful during the process. Highly recommend using these guys to install
Simin Hall
Simin Hall
16:57 26 Sep 24
Casey was professional, punctual, and courteous.
Daniel Lizotte
Daniel Lizotte
16:06 26 Sep 24
Thank you Caudill’s for a great experience. David, Kevin, and the entire team were quick to respond, proficient, and professional. We appreciate the new security system, Ethan Installed several new outdoor cameras and doorbell cameras. Ethan was great to deal with very knowledgeable about his trade and very professional. We feel secure, and able to see our house live. We will recommend Caudill’s in the future. Thanks for all the new toys.
TD Highpoint
TD Highpoint
15:19 25 Sep 24
Always a pleasure to work with Jonathan. He is a great communicator, his work is stellar, neat, meticulous and organized. We have used him on several projects and he has never under performed on any of them. THANK YOU!
Robb Hogg
Robb Hogg
15:28 24 Sep 24
I have used Caudill's electric for 3 jobs now, the last one being a challenging troubleshooting of a residential circuit. The Technician, Franklin, called when he was on his way, arrived earlier than the appointment time, was polite and professional. He worked his tail off to find the problem, was willing to show the issue to me and how he made the repair. He also re-wired the endpoint using best practices that leave the job better than it was before it went bad.Highly recommend Caudill's for consistently professional and high quality work.
Mark Niles
Mark Niles
14:50 20 Sep 24
Heran Patel
Heran Patel
17:47 16 Sep 24
Ethan was great and installed the system very quickly and showed us exactly how to operate everything.
Brent Shirley
Brent Shirley
23:31 13 Sep 24
Quick to respond. Told me exactly what they were doing and suggested ways to update electrical moving forward. Very helpful. Will use Caudill’s again.
Al Hussain
Al Hussain
20:48 13 Sep 24
They came here on Tuesday Sept.10, 2024. They sent a two men crew for one man job, to replace head of outside light. It did not take them long, 30 Min. They gave me a bill of $ 380.00 for labor of two men crew. Total bill $489.42.I don't want to see them again ever.On 9/13/24, Casey from Caudill's called me and offered me $100 to take down my review on Google. I told him to keep the money. They tried to con me and have overcharged me. Perhaps, they thought that this senior citizen will be an easy pushover by sending two men for a one-man job and charging me for both. I will never call them again.P.S. Just saw my credit card balance online, and I have a refund of $190 from Caudill's that is pending.
Tanya kukla
Tanya kukla
12:38 12 Sep 24
Jared & Ethan were extraordinary. They arrived when they said they would, finished in a timely manner, showed me the updates we received, left the area clean & most importantly were very pleasant. Thank you for great customer service.
Jodie Brim
Jodie Brim
13:21 10 Sep 24
Jared was fantastic! He was super friendly, arrived right on time, and was incredibly knowledgeable about installing our TV. Highly recommend!
Bryan Chapman
Bryan Chapman
14:35 30 Aug 24
Great job! Ethan & Jared were professional and thorough!
Geoffrey Barham
Geoffrey Barham
20:40 27 Aug 24
Caudill's dang near flew out to our location. We called them at 2:40, they told us to call Duke first. Long story short, Caudill's had our place up and running by 4:30 even after having a Duke power visit.Fast, quick, efficient, friendly. Not sure you can ask for more! Easiest 5 star review of my life.
Misty Porterfield
Misty Porterfield
17:00 27 Aug 24
Kevin with Caudill’s was great! Walked us through the process. Installation was a breeze. We use Caudill’s for all of our Security and Electrical needs!
Rick & Stephanie Wolff
Rick & Stephanie Wolff
19:32 15 Aug 24
Chuck Schaefer
Chuck Schaefer
17:57 13 Aug 24
Joey came out and replaced an outdoor receptacle, capped off an exterior floodlight connection and replaced and rewired our garage door sensors. The availability and communication from the team was great! Joey was a pleasure to communicate and work with. I highly recommend Caudill’s Electric to anyone in the area. I’ll be using them solely for any future needs.
Doug Long
Doug Long
19:38 02 Aug 24
Had outlets installed inside built-in cabinets and audio visual cables relocated properly behind television. The crew did a great job. On time, professional and communicated every step of the way. Will definitely use them again and highly recommend their work
Tim Dixon
Tim Dixon
12:15 12 Jul 24
Kathy Clark
Kathy Clark
16:59 09 Jul 24
My mom is 91. Neither she nor or are electricians. We don't know when work has or has not been properly done. We assume the professionals know what they're doing. Mom had supplied Caudill's with the model number of her new stovetop so that they could look up the specs for the new wiring she needed. I don't know how the communication breakdown occurred, but the appliance technician who came to install the stovetop assured me that any licensed electrician should know to include a junction box. It's a safety precaution. The electricians at Caudill's did not install a junction box. The kind appliance guy from Wagner's made a special trip to the hardware store to get what we needed. But I am a little disgruntled that Caudill's electricians didn't know to do this. For the exorbitant price Mom paid, they should have.
gerald atkins
gerald atkins
21:39 28 Jun 24
Well pleased with work done ✔️
Jonathan Lyons
Jonathan Lyons
21:14 16 Jun 24
Caudill’s did a great job on installing our security system. They were on time and explained how everything worked. I highly recommend them for installation and service.
Gary Papay
Gary Papay
12:33 30 May 24
Prompt courteous service. Highly recommended.
DeeDee Peterkin
DeeDee Peterkin
14:14 24 May 24
I would definitely recommend and call on Caudill's. Ethan & Jared were awesome: for starters, they came in already briefed, and with a good understanding of the desired end goal. After A quick assessment, they explained everything, immediately got to work, and quickly completed the job. They were knowledgeable, courteous, AND professional.
Karen Fischer
Karen Fischer
21:14 22 May 24
I called for an estimate. They called back that same day. Came out for the estimate. And came the next day I was off from work and fixed the problem in about 2 hours. Everyone was so nice. Very respectful, and did a great job. I’ll be calling them for anything electrical for sure!
Leon Barber
Leon Barber
20:44 22 May 24
The guys (Franklin, Joey and Jordan) are all friendly, professional, efficient and very knowledgeable. We are very happy with the work they’ve done for us and we’ll be contacting Caudill’s for any future work we need to have done!
Gurbir Singh Brar
Gurbir Singh Brar
18:03 22 May 24
Caudill’s responded with alacrity and honesty. A big shout out to their stellar team. Kevin and Jonathan responded the very next day to assess damage to cables at our HOA’s pool access system. Ethan & Jared arrived to set-up a new junction box and repair the cables. They were highly trained, friendly and efficient.
Albert Tilley
Albert Tilley
19:22 14 May 24
Caudill's installed a new home security system for us. Kevin did a great job explaining the process and all the possibilities of the system. He also quoted a price we felt very reasonable. Our installer, Jared, did a very professional job getting everything installed and thoroughly explained the touch pad for setting up our phones with the app and the whole system.We were very pleased with the entire experience would highly recommend them .
Roger LaDue
Roger LaDue
14:22 11 May 24
We recently had an electrical issue with our fluorescent light in the kitchen. I called Caudill’s Electric and they sent out a technician, Joey. He diagnosed the issue and quickly repaired our problem. He was very professional and we were very pleased with the entire experience. This was our first experience with Caudill’s and if we have any other electrical needs we will definitely use them again. Highly recommend.
Donna Shelton
Donna Shelton
16:57 02 May 24
I am SO pleased with Caudill’s. Sales rep, Kevin, and technician, Jared, were absolutely GREAT!!!
A very reputable company, extremely professional and hands down more accesable than other companies. A local business with a outstanding reputation, and having used them we now know why.Thank you
Zach Amos
Zach Amos
22:29 23 Apr 24
A+ experience. From the first phone call with Kevin to the super clean install with Jared. I will use them from now on with all of my alarm system needs.
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