Customer Reviews

At Caudills, we take great pride in providing the very best customer service experience possible.

See for yourself what our satisfied customers have to say about our work.

Curtis Elston
Curtis Elston
20:08 10 Oct 22
Melody Hawkins
Melody Hawkins
18:17 01 Sep 22
Caudill's Commercial Electric provided the very best in customer service, salesmanship, installation and all that was required to update our security system and so much more. From Kevin in sales to Ben and Anthony in installation all were professional, knowledgeable, courteous and personable. They took the time to answer all our questions and to review the operational process. We have used Caudill Electric for many years for different services and projects and have never been disappointed. Caudill's will always be our go to for any security, audio, video, or electrical needs. Thanks to all with Caudill's Electric!
Sonja Berrier
Sonja Berrier
14:16 30 Jul 22
Excellent service by your salesman Kevin, BUT the service tech Anthony was extraordinary. They took their time in explaining our questions in a language we could understand. They showed extreme kindness toward us. Also very knowledgeable in their jobs. With these 2 young men, your company will continue to grow. It was a pleasure doing business with you, thanks to these employees.May God bless you and your company for many years to come. And again Kevin and Anthony took their time in explaining how the system worked so even 2 seniors could understand.We have been telling all of our friends about Caudills and to ask for Kevin and Anthony!!
Cash Black
Cash Black
20:35 19 Jul 22
Ben and Ethan are an Awesome team. They are very efficient and quick thinking. They work great together. I would recommend them for any security or electrical job.
Walt Lasley
Walt Lasley
23:26 20 Jun 22
We recently switched our phone from a landline to a VOIP through our cable provider. Our outdated security keypad was not compatible. Then called our "national" security company and was asked to buy another keypad with a 3 yr. contract and a $64 per month monitoring fee. Contacted Kevin at Caudill's to get a new keypad with only a $35 per month fee with no contract. They figured a way to use our existing sensors, motion detector, and FOB. Anthony came to install and program. He also disconnected 2 phone lines no longer in use and rewired our 50 yr. old phone wires that had multiple splices. (4 years ago Anthony straightened out a cable run at my office that the cable provider could not.) I have decided these local guys are not only good but bring a level of accountability that I not only appreciate but value.
Meredith Barker
Meredith Barker
19:41 11 Mar 22
Very professional. Fast and friendly service!
Chris Hicks
Chris Hicks
20:13 01 Mar 22
Justin Artz was very professional and knowledgeable. We have been with Caudill's for several years now.
Courtney Murray
Courtney Murray
20:03 01 Mar 22
Mike and Jose did a FANTASTIC job! They were super helpful and were very responsive. They were quick to solve the issue at hand. I will definitely recommend them!
Ian Lee
Ian Lee
19:19 01 Mar 22
The guys do an excellent job and we have been using them formany years.
Anthony, Justin, Ben, & Ethan have all been great for our needs when we moved into an existing building but it wasn’t quite ready for our needs. We contacted David & he sent these guys our way. We explained how many TVs we needed mounted & wiring ran to make the TVs look very neat & clean on the walls in 2 offices & our conference room. They have honestly changed the direction our company will be able to go & our production will have a positive impact in the years to come.The security system panel & camera DVR we had in place upon moving in was old & severely outdated. Now we are able to arm & disarm the system with ease using an app on our phones!! Our camera system DVR works amazing & we are also able to view those from an app on our phone.We gave Caudill Electric company 5 stars because we could t give them anymore!! The communication with them as far as scheduling & parts on order puts them well above any other electrical company in the Triad!! If you need excellent work(service & install) they would be the first company we would recommend you contact!! Thanks guys!!
Josh Hammond
Josh Hammond
21:16 25 Feb 22
Stephen Amos
Stephen Amos
16:00 25 Feb 22
Always quick to respond, very friendly staff.
Eva Berglie
Eva Berglie
19:14 21 Feb 22
Cyndi Johnson
Cyndi Johnson
23:34 20 Feb 22
Locating the main breaker for shut off.
Donya Lucas
Donya Lucas
20:55 18 Feb 22
Janice O'Dell
Janice O'Dell
15:41 05 Jan 22
Caudill Electric recently updated our security system.Kevin assessed the property and provided a timelyand reasonable quote. Anthony and the installationcrew were very professional and worked hard to makesure the camera angles covered all areas of theproperty. I highly recommend Caudill.
Roy Barnes
Roy Barnes
19:56 29 Dec 21
The electrician showed up on time, he was very professional and explained what he was going to do. Finished the work in a timely and professional manner. Cleaned up and gave us instructions on using the power cord to our generator.He is a asset to the company. I would definitely recommend the company for any electrical work or repair.
Jagged Rabbit
Jagged Rabbit
17:17 07 Oct 21
I tried to use this business. Even went through the Duke Energy portal. Called 5 times to get an estimate appt and or a call back --- NADA! I hope their actual service is better than returning calls.
Heather Dennis
Heather Dennis
16:16 15 Sep 21
Ellen Wallace
Ellen Wallace
22:07 04 Sep 21
Kenny Searcy
Kenny Searcy
10:40 03 Sep 21
Everytime we have contacted Caudill's for services with our security systems they have always given us service with a smile and professionalism as well as being good Christian people, I would recommend them to anyone 👍
Margie V
Margie V
14:37 28 Jul 21
I left 2 messages to have service at our home and was told someone would call back to set up an appt, they never called.My husband Sal called and left current phone number. This is my previous number.
Dallas Montgomery
Dallas Montgomery
20:05 27 Jul 21
Highly recommend this company for all security systems. Kevin and Robert were very professional.
Craig Morris
Craig Morris
14:14 12 May 21
They did an awesome job fixing my siren and switching me to cell phone.
Nay 1
Nay 1
22:30 19 Apr 21
Robert Owens
Robert Owens
17:30 05 Apr 21
Kevin was very professional explaining what products were best for our new home and worked with us on the layout for the installation. The install went smoothly and quickly and they did not leave a mess. I would highly recommend Caudills Electric.
Brian Best
Brian Best
20:49 03 Mar 21
The install guys were great! Sales giy was too! Will do business again for sure!
Jeremy Rowley
Jeremy Rowley
17:59 18 Feb 21
Kevin Tedder (sales rep) took the time to help us set up our security app and show us how it worked with our new security system.Anthony Cecil (technician) was professional and courteous during installation of our system.Great teamwork between the two.
Sherry Kye
Sherry Kye
13:45 16 Feb 21
Ice caused a tree limb to rip the electric meter and wiring off of my home. They came out the same day I called. The service men where great. They fixed the issue and left absolutely no mess. I was pleased with the estimate I was given. I couldn't ask for better service. Now the inspector and Duke Power I'm not happy with.
E Dixon
E Dixon
17:15 04 Feb 21
I called Caudill’s to work on and issue with the electrical box for my septic tank, the technician arrived and I assumed that I would need to replace the box, but the experienced technician wanted to check the current box first, I was skeptical as I thought it was a ploy to Bill more time, but I was completely wrong, he noticed that it was a simple wire issue and fixed that only, saving me hundreds of dollars if I had bought a new unit. They truly investigate and do the right thing for the customer and that is very much appreciated. They will be the only electrical company that I will call for any service going forward. This coming from someone that doesn’t really write reviews... thank you Caudill’s, and the personal touch of the VP reaching out to me to ask about my service
Matt Hunter
Matt Hunter
17:20 03 Feb 21
Jon Stevenson
Jon Stevenson
20:08 11 Dec 20
Called Caudill's after making 2 other calls to get service with no returned call. Ricky from Caudil's showed up on time and was very professional and pleasant. Was quick to diagnose problems and corrected in a timely manner. Will definitely use Caudill's next time we need Electrical work.
sasha smith
sasha smith
02:17 08 Dec 20
This company has helped me do some updates and get what I need done in my home. James is usually the one that comes out to do the work. He's a great worker and he's always super polite. I highly recommend this company for your electrical needs.
NEWT BAXTER
NEWT BAXTER
19:59 07 Dec 20
Justin did an outstanding job. On time, professional, knowledgeable, quality work at a fair price.
Kevin Lisa Bugg
Kevin Lisa Bugg
12:31 05 Dec 20
Caudill’s installed our security system and TVs/home entertainment system. Very professional technicians, prompt, highly trained, great customer services skills and very quality conscious. I highly recommend Caudill’s!!!
Darren Barnes
Darren Barnes
20:08 30 Nov 20
Justin was friendly and informative. Did a solid job being thorough and looking for the root cause and long term fix. I would recommend them without hesitation.
Michael Heath
Michael Heath
23:07 22 Nov 20
Great partner that has served us for years and continues to provide added value after every sale. We're using them to help manage security projects in North Carolina, Virginia, Georgia and Utah. We won't use anyone else. You will NOT be disappointed with this company.
mary williard
mary williard
20:37 24 Oct 20
Robert Potts
Robert Potts
02:44 23 Oct 20
I found Caudill’s through Duke Energy’s FinditDuke.com web site where they connect you with quality contractors. I need fluorescent lights fixed in the garage - which they instead retrofitted to LED and it’s much better. They also addded some outlets to my screened in porch and also installed a wireless switch to fix an exterior flood light that had never been wired originally. The guys did a phenomenal job. I could tell they take great pride in their work. They showed up on time, were careful during the work, cleaned up afterwards and it all looks great! I highly recommend them and will use them agai on my next electrical project!
Whitney Shore
Whitney Shore
16:29 14 Oct 20
Ricky Wilson
Ricky Wilson
13:27 01 Oct 20
Did a fantastic job for us on our home security system! Very professional and Kevin and Anthony were so good to work with on the install. Definitely recommend them to anyone wanting an alarm!!!!
Jeff Hastings
Jeff Hastings
22:18 28 Sep 20
I used Caudill because they are local and have been around for years. Everything happened right on time and very efficient. Kevin and Robert did everything exactly right and on time. We are very happy. Thanks
Craig Hinton 84
Craig Hinton 84
16:43 23 Sep 20
Were very professional and dependable for any service I may need. My salesman Kevin is great, very easy to work with and makes sure job is correct from start to finish.
Jonathan Haggler
Jonathan Haggler
23:01 21 Sep 20
I expressed what I wanted in a security system for my home and Caudills has exceeded all my expectations. The cameras are clear and always recording. I can see all corners outside my house from inside. Recently I needed their help to review footage and they were able to guide me in retrieving exactly what I was looking for. I feel safe and secure in my home knowing I used Caudills.
Steven Genyk
Steven Genyk
20:11 21 Sep 20
Very responsive and professional. Had three different things done and all the people we met were very experienced, responsible, on time and easy to work with. Will definitely use them again.
Stephanie Wallace
Stephanie Wallace
22:44 16 Sep 20
Budget Built901
Budget Built901
15:28 01 Sep 20
Very great communication with me throughout the process, promptly got started on the job. Kevin was quick to answer any questions or help in anyway he could. The installers were professional and very knowledgeable of everything and showed me everything I needed to use our security system. 5 stars all around a great professional company and will be using them again in the near future!
Mich Roberts
Mich Roberts
11:20 24 Jul 20
Switched our system from another to Caudill's, so very happy with not only the person who came out to our home to explain the systems, but the installer, who was very knowledgable & patient with my questions about how the system worked. Any time I've had an issue arise someone has responded within minutes, literally, with assistance.
Chester Hsu
Chester Hsu
23:18 23 Jul 20
We just recently moved to North Carolina and even though the area we moved to is considered safe, we wanted the security of having an alarm system installed (because you never know). We looked for a local security system installed on Yelp and Caudill’s came up. Our call was answered courteously and we were able to schedule a consult quick and conveniently. Kevin arrived at our home and was a pleasure to work with, very professional and personable while providing helpful and honest feedback along the way. When they came to install, they were on time, efficient and did their job cleanly and respectfully. Kevin was also present and took his time to make sure we understood all the aspects of the system. We are so thankful for having Caudill’s and Kevin take care of our security needs. We highly recommend anyone looking for a security system installed in their home or business to consider Caudill’s!
Claire Doyle
Claire Doyle
19:43 29 Jun 20
Caudill’s is reliable and responsive. I am pleased that I chose them for my security system.
Linda Birdsong
Linda Birdsong
22:19 28 May 20
Caudill Electric has provided us with exceptionally good products and service over the past 30 years. We highly recommend them for all of your electrical and security system needs.
Cletra Wormley
Cletra Wormley
00:48 21 May 20
My Skybell was not picking up live, I called that morning and they were there before lunch and fixed it. I did not like the tone of my doorbell chime because it was yo soft. Anthony figured out how to put it in my control panel and on my phone. Now I can hear it all over the house. Everyone I have talked or worked with have been VERY helpful and nice.
Brenda Seaford
Brenda Seaford
23:10 19 May 20
Jeff Tolle
Jeff Tolle
20:41 29 Apr 20
Ronnie Crowe
Ronnie Crowe
14:03 02 Apr 20
My company uses their services for alarm monitoring, telephone line and other electrical repairs! Their techs are great and their support staff in the office are awesome! Thanks for all your help guys!!!
J Davis
J Davis
13:19 01 Apr 20
Kevin and Anthony made sure everything was working properly and we understood how to use the system. A big thank you for answering all our questions.
Renee Kennedy
Renee Kennedy
18:24 26 Feb 20
The team At Caudhill’s has handled my security and exterior lighting now through two houses. Every point of connection in their company has been knowledgeable, professional and courteous.Caudhill has secured my house, as well as highlighted my landscape. As for interiors, their accent lighting and sound products are tailored to fit my needs. I wouldn’t work with anyone else,, but Caudhill’s.
Brett Edwards
Brett Edwards
02:02 24 Feb 20
These guys are great electricians, we loved the attention to detail when they wired our new building. Also, they made suggestions to do things we never thought of. Caudill’s is a class act 👍🏻
Jamie Mabe
Jamie Mabe
13:17 23 Feb 20
The guys at Caudill's are great. Fast and friendly service! They installed my home security system and I've been very Happy with the quality installation and customer service if I needed Anything. Thanks again!
Eric Dillow
Eric Dillow
23:00 22 Feb 20
They worked with us to meet our security needs and are always available should any questions or issues arise.
Jenny Fulton
Jenny Fulton
00:39 15 Feb 20
Caudill Electric was the Best! Installed the ring and our movie room projector! Great Customer Service and Wonderful to work with! Call them Today!!
TWayne Fitness
TWayne Fitness
22:04 14 Feb 20
Top shelf company with old school customer service. Quality work that’s done right the first time. Call them, you’ll be glad you did!
My Fitness One
My Fitness One
17:09 10 Feb 20
Fast, courteous service that was done perfectly just when we needed it. Definitely my go to! Thanks guys!
Ben Osborne
Ben Osborne
15:12 18 Dec 18
I can't recommend Caudill's enough. I needed work done in a tight schedule and they met those demands, were extremely friendly and thorough, and even helped me move a large appliance so I wouldn't have to do it myself later.
Gary Fowler
Gary Fowler
15:40 07 Jul 18
I hired Caudills to do some electrical work for a kitchen we are remodeling. They not only did a great job, but they also made some great suggestions along the way. Craig started the job, then James finished it. After James was done he even helped me reinstall a microwave oven and stove since he saw the cabinet installer was not going to be any help. I would recommend these guys to anyone. Great Teamwork!
Carmine Cupani
Carmine Cupani
13:52 07 Feb 18
Great people. Great Service. Great Work. The reason they are not the least expensive is because they do great work. You get what you pay for most of the time with companies and with this company you def get what you pay for. People that want cheap work for cheap prices from a cheap company that looks like a cheap suit need to go somewhere else. The chase to zero dollars in this country is getting ridiculous. A company must charge accordingly to offer great pre and post sale service, warranty, and most importantly hire great people.
Ricardo Macias
Ricardo Macias
19:08 29 Aug 17
ann zajac
ann zajac
21:21 15 May 17
We just moved to Kernersville and have had the pleasure of meeting with Kevin Tedder to discuss our Security System. He couldn't be more pleasant and courteous. He was on time and explained everything to us in a very professional manner. He also put us in touch with Patrick & Ryan to install our flat screen tv above the fireplace. They did an awesome job. Robert Eglinger came to hook everything up. Again, courteous, pleasant and very knowledgeable. I would recommend this company to anyone looking for good, honest, reputable service.
Zack Shaw
Zack Shaw
17:10 09 May 17
Rip off , waisted so much time just to make the hours up it was supposed to be done within the hour ended up spending 2 hours 15 minutes and charged me for 3 hours .Really bad service I wouldn't waste your money with these guys.
Roxanne Sanchez
Roxanne Sanchez
19:07 03 Mar 17
Obtained 4 quotes for electrical work at my house and they were more than double than the other 3 quotes. The guy that came out should have said he didn't want the job instead of wasting time by working up a ridiculous quote. If they did want the job, then save your time and get bids from someone else because at 2.5 times higher, they weren't even in the ballpark.
John Champlin
John Champlin
18:43 13 Jan 17
Recently worked with Kevin at Caudill's to install a security system for my home. Throughout the process I was impressed with Kevin's responsiveness and "can do" attitude. The gentlemen who installed the system were consummate professionals who got the job done efficiently. So far the product itself has met all of my needs. Many thanks to the Caudill's team. I would definitely recommend them.
Jennifer Hall
Jennifer Hall
18:16 09 Nov 16
I will not schedule with these people simply because their office staff is rude and unprofessional. I've owned my own businesses and know what customer service should look like. I've never dealt with such rude office staff beginning with the lady who answers the phone and ending with the man who I spoke to for an estimate.
Pat Davis
Pat Davis
17:30 07 Sep 16
Very happy with my new Security System and the staff was wonderful.
Larry L.
Larry L.
13:31 06 Aug 16
I had a great experience with Caudill's. They arrived on time and got my security system setup quickly and without issue. Kevin was very helpful and a pleasure to do business with and im happy to give them my recommendation.
Shelly Moore
Shelly Moore
11:40 29 Jul 16
Very pleased with our new system and wonderful staff. I met Kevin Tedder 2 years ago when we first started shopping around. It was just something I couldn't do back then and 2 years later he was the first to come to mind-his knowledge, professionalism, and personality I couldn't forget. Installation went smoothly and they were very accommodating with our schedules. Thank you Kevin!
Ellen Guerra
Ellen Guerra
19:45 13 Jul 16
I just had the most elegant light diffusing shade installed over my enormous hallway window by two most elegant gentlemen, Kevin and Jonathan. Professional, courteous, mild-mannered and sincere...and they cleaned up.And like it is said..."Like it never even happened." The hallway, which was so hot and sunny in the afternoon, is now cool and softly lit. In the past Caudill's installed an alarm system and then upgraded it last summer. I am so happy to know them for I trusted them with my safety.
Linda Rennard
Linda Rennard
15:28 23 Mar 16
Met with Caudill's rep at the Winston Salem, NC Home Show and discussed needs to update our home security and automation system. Their rep Kevin, followed up the next week and came to our home to review our needs. Surprisingly we designed a system without being oversold based on our security and automation goals. Within a week we had a fully installed alarm and camera system that was fully automated to adjust for time of day and allowed us to set and disarm alarm, monitor and make changes with our smart phone. Amazing technology!
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